Hotel Pension Excellence Vienna, Vienna ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Alser Strasse 21, Vienna, Austria, 1080

Hotel Pension Excellence, a family-run 4-star guesthouse in the Josefstadt district, is situated in a historic Art Nouveau building opposite the University Campus. The hotel offers a buffet breakfast, a health club, sauna, and a bar/lounge.

Rooms & Amenities

The hotel features 26 air-conditioned rooms equipped with flat-screen cable TVs, minibars, and private bathrooms. Notable amenities include allergy-friendly wooden floors and leather box-spring beds, with certain units offering a seating area to relax in after a busy day.

Dining & Nearby Options

A buffet breakfast is served daily in the elegant breakfast room from 07:00 to 10:00. Nearby dining options include local favorites like Creme de la Creme and Alser Cafe, both within a short walking distance.

Leisure & Attractions

Recreational amenities at Hotel Pension Excellence include a health club and sauna. Guests can also enjoy nearby cultural attractions, such as the Sigmund Freud Museum and the Museum of Natural History Vienna, within walking distance.

Services & Transportation

The hotel provides convenient services such as a roundtrip airport shuttle, dry cleaning services, and parking facilities at additional fees. Accessible transportation options include Rathaus and Alser Road U-Bahn stations, both about a 10-minute walk away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

20 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Comfort Single Room

Max:

1 person

16 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Triple Room

Max:

3 persons

23 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Vienna 1.2 mi

Airports

Vienna International (VIE) 14.0 mi

Metro stations

Rathaus2000 ft

Alser Strasse2700 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

EUR 20 per day

Baggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cribs

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Alser Strasse 21, Vienna, Austria, 1080

Map view

street view

Alser Strasse 21, Vienna, Austria, 1080

City landmarks

Palace

Schonbrunn Palace maze

1.0 mi

Church

St. Stephen's Cathedral

1.0 mi

Palace

The Hofburg

1.0 mi

Palace

Schonbrunn Palace

2.7 mi

Museums

Museum of Art History

1.2 mi

Museums

Natural History Museum

3600 ft

Square

MuseumsQuartier

1.2 mi

Museums

Albertina

1.6 mi

Innere Stadt

Historic Center of Vienna

1.0 mi

Opera House

Vienna State Opera

1.6 mi

Public Building

Rathaus

3600 ft

Garden

Belvedere Palace

2.1 mi

Prinz-Eugen-Strasse 27

Belvedere Museum

2.1 mi

Museums

Leopold Museum

1.2 mi

Parks

Prater

2.2 mi

Aquarium

House of the Sea

1.2 mi

Church

St. Charle's Church

1.5 mi

Museums

Imperial Treasury Vienna

1.0 mi

Tegetthoffstrasse 2

Imperial Crypt

1.0 mi

Museums

Sigmund Freud Museum

4000 ft

1 Riesenradplatz

Viennese Giant Ferris Wheel

2.1 mi

Libraries

State Hall of the Austrian National Library

1.0 mi

Church

St. Peter's Catholic Church

1.0 mi

Museums

House of Music

1.3 mi

Museums

Hundertwasserhaus

2.0 mi

Zoo

Schonbrunn Zoo

3.2 mi

Public Building

Austrian Parliament Building

3600 ft

Square

Stephansplatz

1.0 mi

Square

Rathausplatz

3600 ft

Museums

Secession

1.6 mi

Nearby

Rooseveltplatz

Votive Church

1600 ft

Restaurants

Coffeeshop Company

300 ft

Alser Strasse 19 1080 Wien

Leones Gelato 1080

200 ft

Lange Gasse 78 1080 Vienna

Creme de la Creme

300 ft

76 Langegasse

Omar

200 ft

Langegagsse 69

The BirdYard

400 ft

Lange Gasse 74

Bolena Weinbar & Restaurant

500 ft

Lange Gasse 61

Via Toledo Enopizzeria

700 ft

13 Laudongasse

Alser Cafe

500 ft

Alser Strasse 29

The Underdog bar

700 ft

Schloesselgasse 24

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

6.8

Location

8.8

Service

7.6

Dining

5.8

Henry

United States of America, October 2024

6.2/10

I had a mixed experience at this hotel. The location was fairly convenient for my needs, being right by a tram stop, which made getting around easier. The room itself was spacious and well-equipped, although it was different from what I had booked online. However, the service left much to be desired, with some staff being unkind and no extra effort made to help. Overall, it’s a decent stay, but not without its flaws.

Rooms

7.0

The room was spacious and fully equipped, but it wasn't what I had originally booked online.

Service

5.0

While some staff were helpful and kind, I did encounter unkind service on occasion, which was disappointing.

Location

7.0

The location was acceptable, with a tram stop right next door, but it was a bit of a walk to the city center.

Dining

6.0

The dining options were pretty basic and didn't stand out as exceptional, though the breakfast was decent.

Facilities

6.0

I didn't notice any special facilities that stood out, but the overall environment was clean and comfortable.

Walter

United States of America, October 2024

7.4/10

The hotel had a great location, making it easy to explore the university area and historic downtown attractions. While the rooms were tidy, they suffered from significant traffic noise, making it hard to relax. The service was really helpful, especially with our travel needs, but the dining options left much to be desired. Overall, it’s a decent place to stay if you're looking for convenience, but it could use improvements in several areas.

Rooms

6.0

The rooms were tidy and clean, but I found the significant noise from the street made it hard to take a rest.

Service

9.0

The service was excellent; they guided us to local attractions and helped us with our airport transfer and luggage.

Location

10.0

The location was perfect for reaching both the University of Vienna and the historic downtown, with excellent public transport access.

Dining

5.0

The dining experience was satisfactory but limited; the breakfast options were repetitive and lacked variety.

Facilities

7.0

Facilities were decent, but nothing stood out as particularly impressive.

David

United States of America, October 2024

7.0/10

I had a somewhat mixed experience at this hotel. On one hand, the rooms were clean and spacious, which was great. The location was pretty convenient with easy access to public transport. However, the noise from passing trams and traffic at night made it hard to sleep, and the dining options could definitely use improvement. Overall, it was decent, but not without its flaws.

Rooms

7.0

The rooms were clean, nicely decorated, and spacious, although they felt cold and had a bit of an odor.

Service

9.0

The staff were really friendly and helpful, especially when it came to sharing information about the neighborhood. They even recognized an earlier inconvenience and offered us a discount without prompting.

Location

8.0

The location was quite good, with excellent access to trams and just a 15-20 minute walk from the old town center. However, it can be noisy at night with traffic and trams on both sides.

Dining

5.0

The breakfast was continental but a bit limited, lacking cooked options and variety, which was disappointing given the hotel's rating.

Facilities

6.0

Unfortunately, there weren't any notable facilities that stood out during my stay.

John

United States of America, September 2024

7.8/10

The hotel is located in a perfect spot in Josefstadt, with easy access to trams right outside and a short walk to City Hall. My room was really nice, clean, and spacious, which made for a comfortable stay. However, the service wasn't as friendly as I had hoped, and the breakfast, while adequate, lacked variety. Overall, it offers great value for money, especially given the excellent location.

Rooms

9.0

The room was very nice, clean, and spacious, facing the inside courtyard, which made it super quiet at night.

Service

6.0

I found the front desk staff helpful when I needed information about the neighborhood, but they weren't the friendliest.

Location

10.0

The location was excellent, with trams right outside and just a 7-minute walk to City Hall, plus amenities like cafes and pharmacies within a block.

Dining

7.0

Breakfast was a nice cold buffet with freshly made coffee, but I wish there had been more options for a so-called 4-star hotel.

Facilities

7.0

The hotel had decent facilities, though I felt it could have offered a bit more in terms of amenities.

Cynthia

United States of America, June 2024

7.2/10

I had a mixed experience at this hotel. On the positive side, the staff was incredibly friendly and helpful, and the location was fantastic, close to the old town with plenty of bars and restaurants. However, the rooms were quite noisy due to the traffic, making it difficult to rest, and the dining options were a bit repetitive. Overall, it’s a decent choice but with some notable drawbacks.

Rooms

5.0

The rooms were okay but very noisy due to traffic from the street, which made it hard to relax and get a good night's sleep.

Service

9.0

The service was exceptional—super friendly and accommodating, especially with our early check-in request.

Location

9.0

The hotel is perfectly located close to the ring, old town, and university with lots of bars and restaurants nearby.

Dining

6.0

Dining was satisfactory but somewhat disappointing as the options were limited and the same every morning.